1. Scope
This Privacy Policy explains how Vegas Knight Property Services LLC ("Vegas Knight," "we," "us," or "our") collects, uses, discloses, and protects information in connection with our website, estimate and appointment forms, calls, text messages, emails, and related landscaping and property services. It does not apply to third-party websites, applications, or services that we do not control.
2. Information we collect
Depending on how you interact with us, we may collect:
- Identifiers and contact information, such as your name, email address, and phone number.
- Property and service information, including the property or service address.
- Project and estimate details, such as requested service, desired timeline, budget range, project description, and preferred contact method.
- Appointment and communication records, including information from calls, texts, emails, form submissions, and scheduling activity.
- Device and usage information, such as browser type, device information, Internet Protocol address, pages viewed, referring URLs, and cookie, pixel, or analytics data.
- Other information you voluntarily provide, including project photographs or other materials you choose to send.
We do not intentionally collect Social Security numbers, payment-card information, or health information through our estimate request form.
3. Sources of information
We collect information directly from you; automatically from your browser or device when you use our website; and from service providers or advertising platforms when you interact with our advertisements, forms, calls, texts, emails, or other messages.
4. How we use information
We may use information to:
- Respond to inquiries and provide or schedule free on-site estimates.
- Evaluate, plan, arrange, and perform requested services.
- Operate our customer relationship management system and maintain business records.
- Send appointment, estimate, scheduling, and service-related communications.
- Send marketing communications only where permitted by law and, when required, with your consent.
- Improve our website, advertising, communications, and customer experience.
- Protect security, prevent fraud or misuse, resolve disputes, and comply with legal obligations.
7. Nevada privacy requests
Nevada consumers may submit a verified request directing us not to sell covered information by emailing [email protected] with the subject “Nevada Privacy Request” or by calling +1 (725) 257-2865. We may take reasonable steps to verify your identity and the authenticity of the request. We will respond within 60 days after receiving a verified request. If reasonably necessary, we may extend the response period once by up to 30 additional days and will provide notice of the extension.
You may also ask us to access, review, correct, or delete information we maintain about you. We will consider and respond to these requests subject to applicable law, identity verification, legal exceptions, and legitimate record-retention obligations. This paragraph does not create rights beyond those provided by applicable law.
8. Data retention and security
We retain information only for as long as reasonably necessary for estimates, requested or completed services, business records, dispute resolution, security, and legal or regulatory obligations. Retention periods vary depending on the type of information and the reason it was collected.
We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, network, storage system, or transmission method can be guaranteed completely secure, and we cannot promise absolute security.
9. Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information was collected, we will take reasonable steps to delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy conspicuously and update the effective date above. We will communicate material changes in an appropriate manner when required by applicable law.
11. Contact us
Vegas Knight Property Services LLC
Las Vegas, Nevada
Email: [email protected]
Phone: +1 (725) 257-2865